EcoEmails Privacy Policy

Last updated: 7 May 2023

EcoEmails EcoEmails Privacy Policy

EcoEmails is an email verification service that is committed to protecting our customers' data security and privacy. This privacy policy explains how we collect, process, and store data, and how we comply with the General Data Protection Regulation (GDPR).

Personal Data We May Collect

EcoEmails may collect and process the following information when you visit the Site. * Contact data. You may provide us with your contact details, such as name, job title, employer, address, phone number, email address, or other similar information, which we may use to respond to you or for administrative purposes. * Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Site and record that data in log files. This log data may include your Internet Protocol (IP) address, the address of the web page visited before using the Site, browser type and settings, the date and time the Site was used, information about browser configuration and plugins, language preferences, and cookie data. * Device Information. EcoEmails may obtain information about devices that access the Site, including the type of device, its operating system, device settings, unique device identifiers, and crash data. * Authentication Data. To verify the identity of registered users on the Site we may collect a user name, password, password hint(s), and other similar authentication information. * Job Application Information. If you apply for a job through our [Careers]( page, we may collect your name, e-mail address, physical address, phone number, and CV data. * Other Information You Provide. This includes emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our blog. Please be aware that information you post on public parts of our website may be visible to anyone. Note that our site is dynamic. We may introduce new features, which may involve new or different personal data processing activities. If we make a material change to how we process your personal data, we will notify you by email and may also modify this Privacy Notice."

Where do we collect your personal information from?

We collect personal information about you from: * You, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products * Third parties where you have authorised this or the information is publicly available. If possible, we will collect personal information from you directly. How we use your personal information We will use your personal information: * to verify your identity *• to provide services and products to you* *• to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)* *• to improve the services and products that we provide to you* *• to bill you and to collect money that you owe us, including authorising and processing credit card transactions* *• to respond to communications from you, including complaints or improvements* *• to conduct research and statistical analysis (on an anonymised basis)* *• to protect and/or enforce our legal rights and interests, including defending any claim* *• for any other purpose authorised by you or the Act.*"

We may disclose your personal information to:

* Only businesses that support our services and products, including person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products* * Other third parties (for anonymised statistical information)* *• a person who can require us to supply your personal information (e.g. a regulatory authority)* *• any other person authorised by the Act or another law (e.g. a law enforcement agency)* *• any other person authorised by you.* *• A business that supports our services and products may be located outside New Zealand.  This may mean your personal information is held and processed outside New Zealand.* We may transfer your information in the case of a sale, merger, consolidation, liquidation, reorganisation or acquisition."

Protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse. We maintain appropriate technical and organizational safeguards designed to help protect personal data from unauthorized disclosure or access and accidental or unlawful destruction, loss, or alteration.

How Long We Retain Your Personal Data

We will store your personal data for no longer than is necessary for the performance of our obligations or to achieve the purposes for which the information was collected, or as may be permitted under applicable law. To determine the appropriate retention period, we will consider the amount, nature, and sensitivity of the data; the potential risk of harm from unauthorized use or disclosure of the data; the purposes for which we process the data and whether we can achieve those purposes through other means; and the applicable legal requirements. Unless otherwise required by applicable law, at the end of the retention period we will remove personal data from our systems and records or take appropriate steps to properly anonymize it.

Accessing and correcting your personal information

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information.  Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates. In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction.  If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction. If you want to exercise either of the above rights, email us at [*insert email address*].  Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting). We may charge you reasonable costs of providing to you copies of your personal information or correcting that information."

Internet use

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk. If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information.  We suggest you review that site’s privacy policy before you provide personal information.


We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website.  You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

Contacting us

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at